Retail is changing, and customer expectations are higher than ever. That’s why The Home Depot continues to enhance our interconnected shopping experience. Today, we detailed the progress we’ve made to define the future of home improvement retail during our 2019 Investor and Analyst Conference held in New York City.
We are now two years into our “One Home Depot” customer-focused strategy, which touches every aspect of our business. At the conference, we discussed new and unique capabilities that enable DIY and Pro customers to blend their physical and digital shopping experiences, helping doers get more done.
Developments include:
- Store enhancements to make shopping faster, easier, and more convenient
- New award-winning digital and e-commerce solutions
- Industry-leading delivery options
- A comprehensive Pro ecosystem
“We’re confident that the investments we are making in the One Home Depot experience will address the evolving needs of our customers,” said Craig Menear, chairman, CEO and president of The Home Depot. “We are building on our distinct competitive advantages to capitalize on a large and fragmented market opportunity and extend our leadership position for years to come.”
For more information, visit The Home Depot’s Investor Relations website.
